Category: Editing Events
-
Check in users to an event
Check in using QR code scanner The quickest and most secure way to validate a ticket is to use our in-built check-in tool. You can access this by going to your account dashboard↗, and clicking the Check-in button underneath the event name to view the check-in screen. This works best on a smartphone or tablet,…
-
View ticket sales
All of the active events you manage can be found on your account dashboard↗, click the Sales button underneath the event name to view the ticket sales screen. What is viewable on the sales screen is dependent on your permissions for the event↗. Sales summary Visible only to event editors, and admins. At the top…
-
Manage event questions
Question for an event are managed from the edit event page↗ You have the option of adding as many questions as you need to your event, and these can be addressed to all ticket types, or only to selected ticket types. Adding a question To add a question to your event scroll down to the…
-
Manage ticket pools and ticket types
Ticket pools and ticket types for an event are managed from the edit event page↗ Ticketing structure Our ticketing options are designed to be as flexible as possible. Before adding tickets it is important to understand how the structure of ticketing works. At the top layer in the ticketing structure is a Ticket Pool, this…
-
Changing a logo or image
The process changing a logo or image for a Group↗, Event↗ or Product↗ is the same in all cases you should start on the respective edit page. To add or replace your image click the Change Image button found in the middle of the image at the top of the edit page. When prompted select…
-
Changing a handle
Handles can only be edited by certain users, see user permission levels↗. What is a handle? You can specify handles for Groups↗, Events↗ and Products↗. These are used to customise the URL that your customers will need to type to access them. The handle of your group will also impact the links for your events…
-
Managing users
For both Groups↗ and Events↗ it is possible to specify users to become members. This will give those users specific permissions↗ to manage that group or event. These can be managed from the Edit group↗ or Edit event↗ pages. Adding a member Scroll down to the Members section on the edit page and click Edit…
-
Manage associated groups for your event
This functionality is accessed from the event edit page↗. What is an associated group? Associated groups are other groups and organisations that you would like to invite along to your event. Your event will appear on the group profile for each associated group. An associated group has the following benefits: Adding an associated group To…
-
Editing an event
All of the active events you manage can be found on your account dashboard↗, if you have not yet set up an event you can create an event↗. Finding your event On the account dashboard scroll down to the Your Events section. All of the forthcoming events you can access to will show here. To…
-
Create an event
To create an event, you first need to create a group↗ that will host the event (if you are hosting your events as an individual you will need to create a group for yourself to host an event). Assuming that you are logged in↗ click the Create Event button on the top right corner of…