Category: Selling
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Manage trusted groups for your group
The trusted groups feature allows you to skip the need to approve invitations when you are adding groups as associated groups↗ to events that you host and adding members↗ of trusted groups to events that you are hosting. Trusted groups can be managed from the edit group page↗. Adding a trusted group To add a…
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Edit a product
Products are added from your group’s edit page. You can view all of the you manage can be found on your account dashboard↗ then clicking the Edit button on the group profile page. If you have not yet set up a group you can create a group↗. Scroll down to the Products section and click…
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Add a product
Products are added from your group’s edit page. You can view all of the you manage can be found on your account dashboard↗ then clicking the Edit button on the group profile page. If you have not yet set up a group you can create a group↗. Scroll down to the Products section, and click…
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Check in users to an event
Check in using QR code scanner The quickest and most secure way to validate a ticket is to use our in-built check-in tool. You can access this by going to your account dashboard↗, and clicking the Check-in button underneath the event name to view the check-in screen. This works best on a smartphone or tablet,…
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View ticket sales
All of the active events you manage can be found on your account dashboard↗, click the Sales button underneath the event name to view the ticket sales screen. What is viewable on the sales screen is dependent on your permissions for the event↗. Sales summary Visible only to event editors, and admins. At the top…
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Link your group with Stripe
In order to charge for tickets, or to sell products you will first need to link your group to Stripe. This can be done from the edit group page↗. On this page if Stripe has not already been successfully linked you will see a box like the one shown below, click the Link Stripe Account…
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Manage event questions
Question for an event are managed from the edit event page↗ You have the option of adding as many questions as you need to your event, and these can be addressed to all ticket types, or only to selected ticket types. Adding a question To add a question to your event scroll down to the…
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Manage ticket pools and ticket types
Ticket pools and ticket types for an event are managed from the edit event page↗ Ticketing structure Our ticketing options are designed to be as flexible as possible. Before adding tickets it is important to understand how the structure of ticketing works. At the top layer in the ticketing structure is a Ticket Pool, this…
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User permission levels
There are multiple different access levels that you can give to users for both groups and events. Events Basic functionality for events All users Member of associated group* Event Viewer Event Editor Event Admin Can view event listing and purchase tickets for events marked as live ✔️ ✔️ ✔️ ✔️ ✔️ Can view event…
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Changing a logo or image
The process changing a logo or image for a Group↗, Event↗ or Product↗ is the same in all cases you should start on the respective edit page. To add or replace your image click the Change Image button found in the middle of the image at the top of the edit page. When prompted select…