{"id":54,"date":"2024-10-23T19:04:58","date_gmt":"2024-10-23T19:04:58","guid":{"rendered":"https:\/\/help.tckt.uk\/?page_id=54"},"modified":"2024-10-23T19:04:58","modified_gmt":"2024-10-23T19:04:58","slug":"help-centre","status":"publish","type":"page","link":"https:\/\/help.tckt.uk\/","title":{"rendered":"Help Centre"},"content":{"rendered":"\n\t\t<div id=\"epkb-modular-main-page-container\" role=\"main\" aria-labelledby=\"epkb-modular-main-page-container\" class=\"epkb-css-full-reset eckb_mp_active_theme_twentytwentythree\">\t\t\t\n\t\t\t<div id=\"epkb-ml__row-1\" data-feature=\"search\" class=\"epkb-ml__row\">                \n\t\t<div id=\"epkb-ml__module-search\" class=\"epkb-ml__module \">   \n\t\t\t<!-- Classic Search Layout -->\n\t\t\t<div id=\"epkb-ml-search-classic-layout\">    \t\t<div class=\"epkb-ml-search-title\">Help Center<\/div>   \t\t\t\t<form id=\"epkb-ml-search-form\" class=\"epkb-ml-search-input-height--medium\" method=\"get\" onsubmit=\"return false;\">\n\t\t\t\t<input type=\"hidden\" id=\"epkb_kb_id\" value=\"1\" >\n\n\t\t\t\t<!-- Search Input Box -->\n\t\t\t\t<div id=\"epkb-ml-search-box\">\n\t\t\t\t\t<input class=\"epkb-ml-search-box__input\" type=\"text\" name=\"s\" value=\"\" aria-label=\"Search the documentation...\"\n\t\t\t\t\t        placeholder=\"Search the documentation...\" aria-controls=\"epkb-ml-search-results\" >\n\t\t\t\t\t<button class=\"epkb-ml-search-box__btn\" type=\"submit\">\n                        <span class=\"epkb-ml-search-box__text\"> Search<\/span>\n                        <span class=\"epkbfa epkbfa-spinner epkbfa-ml-loading-icon\"><\/span>\n                    <\/button>\n\t\t\t\t<\/div>\n\n\t\t\t\t<!-- Search Results -->\n\t\t\t\t<div id=\"epkb-ml-search-results\" aria-live=\"polite\"><\/div>\n\t\t\t<\/form>\n\t\t<\/div>  \n\t\t<\/div>  \t\t\t<\/div>  \n\t\t\t<div id=\"epkb-ml__row-2\" data-feature=\"categories_articles\" class=\"epkb-ml__row\">                \n\t\t<div id=\"epkb-ml__module-categories-articles\" class=\"epkb-ml__module \">  \n\t\t<div id=\"epkb-ml-tabs-layout\" role=\"main\" aria-labelledby=\"epkb-ml-tabs-layout\" class=\"epkb-layout-container epkb-css-full-reset epkb-tabs-template\">\n\t\t\t<div id=\"epkb-content-container\">\n\t\t\t\t<div class=\"epkb-section-container\">\n\t\t\t\t\t<div class=\"epkb-content-container\">\n\n\t\t\t\t\t\t<!-- Navigation Tabs -->\t\t\t\t\t\t\n\t\t\t<section class=\"epkb-main-nav epkb-down-pointer\"  style=\"font-size:14px;background-color: #ffffff;\"  >   \n\t\t\t\t<ul class=\"epkb-nav-tabs epkb-top-categories-list epkb-nav-tabs-multirow epkb-nav-tabs-multirow--max-6\" role=\"tablist\" style=\"background-color: #ffffff; border-bottom-color: #888888; border-bottom-style: solid; border-bottom-width: 1px;\"  > \n\t\t\t\t\t\t<ul class=\"epkb-nav-tabs-multirow__row epkb-nav-tabs-multirow__row--count-4\">    \n\t\t\t\t\t\t\t<li id=\"epkb_tab_1\" tabindex=\"0\" role=\"tab\" aria-selected=\"true\" class=\"active epkb_top_categories\" data-cat-name=\"attending-an-event\" >\n\n\t\t\t\t\t\t\t\t<div class=\"epkb-category-level-1\" data-kb-category-id=\"16\"  style=\"color: #adadad;\"  >\n\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\">Attending an event<\/h2>\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t<\/li> \n\t\t\t\t\t\t\t<li id=\"epkb_tab_2\" tabindex=\"0\" role=\"tab\" aria-selected=\"false\" class=\" epkb_top_categories\" data-cat-name=\"organising-an-event-representing-a-group\" >\n\n\t\t\t\t\t\t\t\t<div class=\"epkb-category-level-1\" data-kb-category-id=\"17\"  style=\"color: #adadad;\"  >\n\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\">Organising an event \/ representing a group<\/h2>\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t<\/li> \n\t\t\t\t\t\t\t<li id=\"epkb_tab_3\" tabindex=\"0\" role=\"tab\" aria-selected=\"false\" class=\" epkb_top_categories\" data-cat-name=\"creating-a-community\" >\n\n\t\t\t\t\t\t\t\t<div class=\"epkb-category-level-1\" data-kb-category-id=\"18\"  style=\"color: #adadad;\"  >\n\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\">Creating a community<\/h2>\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t<\/li> \n\t\t\t\t\t\t\t<li id=\"epkb_tab_4\" tabindex=\"0\" role=\"tab\" aria-selected=\"false\" class=\" epkb_top_categories\" data-cat-name=\"general\" >\n\n\t\t\t\t\t\t\t\t<div class=\"epkb-category-level-1\" data-kb-category-id=\"19\"  style=\"color: #adadad;\"  >\n\t\t\t\t\t\t\t\t\t<h2 class=\"epkb-cat-name\">General<\/h2>\n\t\t\t\t\t\t\t\t<\/div>  \t\t\t\t\t\t\t<\/li> \n\t\t\t\t\t<\/ul>   \n\t\t\t\t<\/ul>\n\t\t\t<\/section>  \n\t\t\t\t\t\t<!-- Main Page Content -->\n\t\t\t\t\t\t<div class=\"epkb-panel-container\">\t\t\t\t\n\t\t\t<div class=\"epkb_tab_1 epkb_top_panel epkb-tab-panel epkb-two-col eckb-categories-list active\"> \t\t\t\t\t<section class=\"no_shadow epkb-top-category-box epkb-tab-top-articles\"  style=\"border-radius: 4px; border-width: 1px; border-color: #FFFFFF; background-color: #ffffff; border-style: solid;\" >\n\t\t\t\t\t\t<div class=\"epkb-section-body epkb-ml-articles-list\">    \t\t\t\t\t\t\t<div class=\"epkb-ml-articles-list epkb-total-columns-2\">   \t\t\t\t\t\t\t\t\t<ul class=\"epkb-list-column epkb-list-column-1\">   \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=will-you-charge-a-booking-fee\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"56\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Will you charge a booking fee?<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=glossary-of-terms-used-on-tckt-uk\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"62\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Glossary of terms used on tckt.uk<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=i-have-forgotten-my-password\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"66\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >I have forgotten my password<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=login-to-my-account\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"68\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Login to my account<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t<\/ul>   \t\t\t\t\t\t\t\t\t<ul class=\"epkb-list-column epkb-list-column-2\">   \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=buying-a-ticket\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"70\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Buying a ticket<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=make-an-instalment-payment\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"77\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Make an instalment payment<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=view-my-orders-and-tickets\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"79\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >View my orders and tickets<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=create-an-event\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"88\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Create an event<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t<\/ul>   \t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/section> \n\t\t\t<\/div>  \n\t\t\t<div class=\"epkb_tab_2 epkb_top_panel epkb-tab-panel epkb-two-col eckb-categories-list \"> \t\t\t\t\t<section class=\"no_shadow epkb-top-category-box epkb-tab-top-articles\"  style=\"border-radius: 4px; border-width: 1px; border-color: #FFFFFF; background-color: #ffffff; border-style: solid;\" >\n\t\t\t\t\t\t<div class=\"epkb-section-body epkb-ml-articles-list\">    \t\t\t\t\t\t\t<div class=\"epkb-ml-articles-list epkb-total-columns-2\">   \t\t\t\t\t\t\t\t\t<ul class=\"epkb-list-column epkb-list-column-1\">   \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=glossary-of-terms-used-on-tckt-uk&#038;seq_no=2\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"62\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Glossary of terms used on tckt.uk<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=tckt-uk-fees\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"82\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Tckt.uk fees<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t<\/ul>   \t\t\t\t\t\t\t\t\t<ul class=\"epkb-list-column epkb-list-column-2\">   \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=create-a-profile-for-my-group-organisation\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"84\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Create a profile for my group \/ organisation<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=editing-a-group\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"92\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Editing a group<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t<\/ul>   \t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/section> \n\t\t\t<\/div>  \n\t\t\t<div class=\"epkb_tab_3 epkb_top_panel epkb-tab-panel epkb-two-col eckb-categories-list \"> \t\t\t\t\t<section class=\"no_shadow epkb-top-category-box epkb-tab-top-articles\"  style=\"border-radius: 4px; border-width: 1px; border-color: #FFFFFF; background-color: #ffffff; border-style: solid;\" >\n\t\t\t\t\t\t<div class=\"epkb-section-body epkb-ml-articles-list\">    \t\t\t\t\t\t\t<div class=\"epkb-ml-articles-list epkb-total-columns-2\">   \t\t\t\t\t\t\t\t\t<ul class=\"epkb-list-column epkb-list-column-1\">   \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=glossary-of-terms-used-on-tckt-uk&#038;seq_no=3\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"62\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Glossary of terms used on tckt.uk<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=tckt-uk-fees&#038;seq_no=2\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"82\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Tckt.uk fees<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t<\/ul>   \t\t\t\t\t\t\t\t\t<ul class=\"epkb-list-column epkb-list-column-2\">   \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=what-is-the-difference-between-tckt-uk-and-the-other-sites-like-illuminateyouth-co-uk\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"90\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >What is the difference between tckt.uk and the other sites like illuminateyouth.co.uk?<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t<\/ul>   \t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/section> \n\t\t\t<\/div>  \n\t\t\t<div class=\"epkb_tab_4 epkb_top_panel epkb-tab-panel epkb-two-col eckb-categories-list \"> \t\t\t\t\t<section class=\"no_shadow epkb-top-category-box epkb-tab-top-articles\"  style=\"border-radius: 4px; border-width: 1px; border-color: #FFFFFF; background-color: #ffffff; border-style: solid;\" >\n\t\t\t\t\t\t<div class=\"epkb-section-body epkb-ml-articles-list\">    \t\t\t\t\t\t\t<div class=\"epkb-ml-articles-list epkb-total-columns-2\">   \t\t\t\t\t\t\t\t\t<ul class=\"epkb-list-column epkb-list-column-1\">   \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=creating-an-account\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"58\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Creating an account<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=glossary-of-terms-used-on-tckt-uk&#038;seq_no=4\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"62\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Glossary of terms used on tckt.uk<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=accessing-your-account-dashboard\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"64\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Accessing your account dashboard<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t<\/ul>   \t\t\t\t\t\t\t\t\t<ul class=\"epkb-list-column epkb-list-column-2\">   \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=i-have-forgotten-my-password&#038;seq_no=2\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"66\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >I have forgotten my password<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=login-to-my-account&#038;seq_no=2\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"68\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >Login to my account<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=what-is-the-difference-between-tckt-uk-and-the-other-sites-like-illuminateyouth-co-uk&#038;seq_no=2\"  class=\"epkb-mp-article \"\n\t\t            data-kb-article-id=\"90\" >\n\t\t\t<span class=\"eckb-article-title\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"eckb-article-title__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"eckb-article-title__text\" >What is the difference between tckt.uk and the other sites like illuminateyouth.co.uk?<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>  \t\t\t\t\t\t\t\t\t<\/ul>   \t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/section> \n\t\t\t<\/div>  \t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>   \n\t\t<\/div>    \t\t\t<\/div>  \n\t\t\t<div id=\"epkb-ml__row-3\" data-feature=\"articles_list\" class=\"epkb-ml__row\">                \t\t<div id=\"epkb-ml__module-articles-list\" class=\"epkb-ml__module\">   \n\t\t<div id=\"epkb-ml-article-list-tabs-layout\" class=\"epkb-ml-article-list-container\">   \t\t\t\t<h2 class=\"epkb-ml-articles-list__title\">\n\t\t\t\t\t<span>Featured Articles<\/span>\n\t\t\t\t<\/h2>   \n\t\t\t<div class=\"epkb-ml-articles-list__row\"> \n\t\t<!-- Popular Articles -->\n\t\t<section id=\"epkb-ml-popular-articles\" class=\"epkb-ml-article-section\">\n\t\t\t<div class=\"epkb-ml-article-section__head\" role=\"heading\" aria-level=\"3\">Popular Articles<\/div>\n\t\t\t<div class=\"epkb-ml-article-section__body\">\n\t\t\t\t<ul class=\"epkb-ml-articles-list\">    \t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=will-you-charge-a-booking-fee\"  class=\"epkb-ml-article-container \"\n\t\t            data-kb-article-id=\"56\" >\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"epkb-article__text\" >Will you charge a booking fee?<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=creating-an-account\"  class=\"epkb-ml-article-container \"\n\t\t            data-kb-article-id=\"58\" >\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"epkb-article__text\" >Creating an account<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=glossary-of-terms-used-on-tckt-uk\"  class=\"epkb-ml-article-container \"\n\t\t            data-kb-article-id=\"62\" >\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"epkb-article__text\" >Glossary of terms used on tckt.uk<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=accessing-your-account-dashboard\"  class=\"epkb-ml-article-container \"\n\t\t            data-kb-article-id=\"64\" >\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"epkb-article__text\" >Accessing your account dashboard<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=i-have-forgotten-my-password\"  class=\"epkb-ml-article-container \"\n\t\t            data-kb-article-id=\"66\" >\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"epkb-article__text\" >I have forgotten my password<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/section>  \n\t\t<!-- Newest Articles -->\n\t\t<section id=\"epkb-ml-newest-articles\" class=\"epkb-ml-article-section\">\n\t\t\t<div class=\"epkb-ml-article-section__head\" role=\"heading\" aria-level=\"3\">Newest Articles<\/div>\n\t\t\t<div class=\"epkb-ml-article-section__body\">\n\t\t\t\t<ul class=\"epkb-ml-articles-list\">    \t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=editing-a-group\"  class=\"epkb-ml-article-container \"\n\t\t            data-kb-article-id=\"92\" >\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"epkb-article__text\" >Editing a group<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=what-is-the-difference-between-tckt-uk-and-the-other-sites-like-illuminateyouth-co-uk\"  class=\"epkb-ml-article-container \"\n\t\t            data-kb-article-id=\"90\" >\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"epkb-article__text\" >What is the difference between tckt.uk and the other sites like illuminateyouth.co.uk?<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=create-an-event\"  class=\"epkb-ml-article-container \"\n\t\t            data-kb-article-id=\"88\" >\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"epkb-article__text\" >Create an event<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=create-a-profile-for-my-group-organisation\"  class=\"epkb-ml-article-container \"\n\t\t            data-kb-article-id=\"84\" >\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"epkb-article__text\" >Create a profile for my group \/ organisation<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=tckt-uk-fees\"  class=\"epkb-ml-article-container \"\n\t\t            data-kb-article-id=\"82\" >\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"epkb-article__text\" >Tckt.uk fees<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/section>  \n\t\t<!-- Recent Articles -->\n\t\t<section id=\"epkb-ml-recent-articles\" class=\"epkb-ml-article-section\">\n\t\t\t<div class=\"epkb-ml-article-section__head\" role=\"heading\" aria-level=\"3\">Recently Updated Articles<\/div>\n\t\t\t<div class=\"epkb-ml-article-section__body\">\n\t\t\t\t<ul class=\"epkb-ml-articles-list\">    \t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=editing-a-group\"  class=\"epkb-ml-article-container \"\n\t\t            data-kb-article-id=\"92\" >\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"epkb-article__text\" >Editing a group<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=what-is-the-difference-between-tckt-uk-and-the-other-sites-like-illuminateyouth-co-uk\"  class=\"epkb-ml-article-container \"\n\t\t            data-kb-article-id=\"90\" >\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"epkb-article__text\" >What is the difference between tckt.uk and the other sites like illuminateyouth.co.uk?<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=create-an-event\"  class=\"epkb-ml-article-container \"\n\t\t            data-kb-article-id=\"88\" >\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"epkb-article__text\" >Create an event<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=create-a-profile-for-my-group-organisation\"  class=\"epkb-ml-article-container \"\n\t\t            data-kb-article-id=\"84\" >\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"epkb-article__text\" >Create a profile for my group \/ organisation<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t\t\t<li>\n\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=tckt-uk-fees\"  class=\"epkb-ml-article-container \"\n\t\t            data-kb-article-id=\"82\" >\n\t\t\t<span class=\"epkb-article-inner\"  style=\"color: #000000;\"  >\n\t\t\t\t<span class=\"epkb-article__icon ep_font_icon_document\"  style=\"color: #adadad;\"  aria-hidden=\"true\"><\/span>\n\t\t\t\t<span class=\"epkb-article__text\" >Tckt.uk fees<\/span>\n\t\t\t<\/span> \t\t<\/a>    <\/li>\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/section>  \n\t\t\t<\/div>\n\n\t\t<\/div>        \t\t<\/div>  \t\t\t<\/div>  \t\t<\/div>   \n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-54","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/pages\/54","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.tckt.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=54"}],"version-history":[{"count":1,"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/pages\/54\/revisions"}],"predecessor-version":[{"id":55,"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/pages\/54\/revisions\/55"}],"wp:attachment":[{"href":"https:\/\/help.tckt.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=54"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}