{"id":82,"date":"2024-10-23T19:49:20","date_gmt":"2024-10-23T19:49:20","guid":{"rendered":"https:\/\/help.tckt.uk\/?post_type=epkb_post_type_1&#038;p=82"},"modified":"2024-10-23T19:49:20","modified_gmt":"2024-10-23T19:49:20","slug":"tckt-uk-fees","status":"publish","type":"epkb_post_type_1","link":"https:\/\/help.tckt.uk\/?epkb_post_type_1=tckt-uk-fees","title":{"rendered":"Tckt.uk fees"},"content":{"rendered":"\n\t\t<div id=\"eckb-article-page-container-v2\" class=\"eckb-article-page-content-counter eckb_ap_active_theme_twentytwentythree \" data-mobile_breakpoint=\"768\">    \t\t\t\t<a href=\"#eckb-article-content\" class=\"eckb-skip-link eckb-screen-reader-text\">Skip to main content<\/a>   <div id=\"eckb-article-header\" >\n\t\t<div id=\"epkb-ml__module-search\" class=\"epkb-ml__module \">   \n\t\t\t<!-- Classic Search Layout -->\n\t\t\t<div id=\"epkb-ml-search-classic-layout\">    \t\t<div class=\"epkb-ml-search-title\">Help Center<\/div>   \t\t\t\t<form id=\"epkb-ml-search-form\" class=\"epkb-ml-search-input-height--medium\" method=\"get\" onsubmit=\"return false;\">\n\t\t\t\t<input type=\"hidden\" id=\"epkb_kb_id\" value=\"1\" >\n\n\t\t\t\t<!-- Search Input Box -->\n\t\t\t\t<div id=\"epkb-ml-search-box\">\n\t\t\t\t\t<input class=\"epkb-ml-search-box__input\" type=\"text\" name=\"s\" value=\"\" aria-label=\"Search the documentation...\"\n\t\t\t\t\t        placeholder=\"Search the documentation...\" aria-controls=\"epkb-ml-search-results\" >\n\t\t\t\t\t<button class=\"epkb-ml-search-box__btn\" type=\"submit\">\n                        <span class=\"epkb-ml-search-box__text\"> Search<\/span>\n                        <span class=\"epkbfa epkbfa-spinner epkbfa-ml-loading-icon\"><\/span>\n                    <\/button>\n\t\t\t\t<\/div>\n\n\t\t\t\t<!-- Search Results -->\n\t\t\t\t<div id=\"epkb-ml-search-results\" aria-live=\"polite\"><\/div>\n\t\t\t<\/form>\n\t\t<\/div>  \n\t\t<\/div>  <\/div>\n\t\t\t<div id=\"eckb-article-body\">  <div id=\"eckb-article-left-sidebar\" >\n\t\t\t<div class=\"eckb-article-toc  eckb-article-toc--bmode-between eckb-article-toc-reset \"\t\t\t\t\n\t\t\t\tdata-offset=\"130\"\n\t\t\t\tdata-min=\"2\"\n\t\t\t\tdata-max=\"6\"\n\t\t\t\tdata-speed=\"300\"\n\t\t\t\tdata-exclude_class=\"\"\n\t\t\t\t><div class=\"eckb-article-toc__title\">Table of Contents<\/div><\/div>\n\t\t\t<\/div>\n\t\t        <article id=\"eckb-article-content\" tabindex=\"-1\" data-article-id=\"82\" >                        <div id=\"eckb-article-content-header-v2\" ><div id=\"eckb-article-content-header-row-1\"><div class=\"eckb-article-content-header-row-left-group\"><div id=\"eckb-article-back-navigation-container\"><div class=\"eckb-navigation-back  \"  style=\"margin-top: 4px; margin-right: 15px; margin-bottom: 4px; margin-left: 4px;\" ><div tabindex=\"0\" class=\"eckb-navigation-button\"  style=\"padding-top: 5px; padding-right: 10px; padding-bottom: 5px; padding-left: 10px; color: #1e73be; background-color: #ffffff; font-size:14px;border-radius: 3px; border-style: solid; border-width: 1px; border-color: #b5b5b5;\"  onclick=\"history.go(-1);\" >&lt; All Topics<\/div><\/div><\/div><div id=\"eckb-article-content-breadcrumb-container\">\n\t<div class=\"eckb-breadcrumb\"  style=\"padding-top: 0px; padding-right: 4px; padding-bottom: 0px; padding-left: 4px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size:14px;\" >    \t\t<nav class=\"eckb-breadcrumb-outline\" aria-label=\"Breadcrumb\">\n\t\t\t<ul class=\"eckb-breadcrumb-nav\">       <li  style=\"font-size:14px;\" >\t<span class=\"eckb-breadcrumb-link\"><a tabindex=\"0\" href=\"https:\/\/help.tckt.uk\/\"><span  style=\"color: #1e73be;\"  >Main<\/span><\/a><span class=\"eckb-breadcrumb-link-icon ep_font_icon_arrow_carrot_right\" aria-hidden=\"true\"><\/span>\t<\/span><\/li><li  style=\"font-size:14px;\" >\t<span class=\"eckb-breadcrumb-link\"><a tabindex=\"0\" href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1_category=event\"><span  style=\"color: #1e73be;\"  >Organising an event \/ representing a group<\/span><\/a><span class=\"eckb-breadcrumb-link-icon ep_font_icon_arrow_carrot_right\" aria-hidden=\"true\"><\/span>\t<\/span><\/li><li  style=\"font-size:14px;\" >\t<span class=\"eckb-breadcrumb-link\"><span aria-current=\"page\" style=\"color: #1e73be;\"  >Tckt.uk fees<\/span>\t<\/span><\/li>\t\t\t<\/ul>\n\t\t<\/nav>\n\n\t<\/div>          <\/div><\/div><div class=\"eckb-article-content-header-row-right-group\"><div id=\"eckb-article-content-toolbar-container\">\n\t\t<div class=\"eckb-article-content-toolbar-button-container\">\n\t\t\t<span class=\"eckb-print-button-container\" tabindex=\"0\" role=\"button\" aria-label=\"Print\">\t\t\t<span class=\"eckb-toolbar-button-text\">Print<\/span><span class=\"eckb-toolbar-button-icon epkbfa epkbfa-print\"><\/span>\t\t\t<\/span>\n\t\t<\/div> <\/div><\/div><\/div><div id=\"eckb-article-content-header-row-2\"><div class=\"eckb-article-content-header-row-left-group\"><div id=\"eckb-article-content-title-container\"><h1 class=\"eckb-article-title\">Tckt.uk fees<\/h1><\/div><\/div><\/div><\/div><div id=\"eckb-article-content-body\" >\n<p>We have worked hard to make our fees as affordable as possible, and wherever possible only charging fees when you make a sale. We also believe in transparency, so for buyers the ticket price you see is the price you pay.<\/p>\n\n\n\n<p>All our current fees are shown below:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ticket &amp; Product Sales<\/h3>\n\n\n\n<p>If your tickets are sold at no cost, you will not be charged a fee for selling that ticket.<\/p>\n\n\n\n<p>For tickets sold at a cost:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tickets sold in a single instalment will be charged 5p per ticket sale.<\/li>\n\n\n\n<li>Ticket sold in multiple instalments will be charged 5p per instalment payment (per ticket).<\/li>\n<\/ul>\n\n\n\n<p>For each product that you sell you will be charged 5p per item.<\/p>\n\n\n\n<p>If you collect a donation alongside your ticket sales, you will be charged 5p per donation.<\/p>\n\n\n\n<p>Fees charged by Tckt.uk are in addition to <a href=\"https:\/\/stripe.com\/gb\/pricing\">Stripe\u2019s transaction fees \u2197<\/a> and are deducted automatically before the money from your sale is credited to your Stripe account.<\/p>\n\n\n\n<p>All transactions on Tckt.uk (including all fees charged) are in GBP, if your Stripe account is in another currency, you may be charged currency conversion fees for each transaction.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Example fee scenarios<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">A customer purchases 1 ticket costing \u00a30.00<\/h4>\n\n\n\n<p>Tckt.uk will not charge for the sale.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">A customer purchases 1 ticket costing \u00a310.00 sold in single instalment<\/h4>\n\n\n\n<p>Tckt.uk will charge you 5p which will be deducted from the \u00a310 collected.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">A customer purchases 2 tickets costing \u00a310.00 each sold as a single instalment.<\/h4>\n\n\n\n<p>Tckt.uk will charge you 10p which will be deducted from the \u00a320 collected.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">A customer purchases a ticket costing \u00a350.00, sold as two instalments of \u00a325.<\/h4>\n\n\n\n<p>Tckt.uk will charge you 5p at each instalment payment which will be deducted from each \u00a325 collected, resulting in a total charge of 10p after the payment of the full balance of \u00a350 has been made.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">A customer purchases 2 tickets costing \u00a350.00 each, each sold as two instalments of \u00a325.<\/h4>\n\n\n\n<p>Tckt.uk will charge you 10p at each instalment payment which will be deducted from each \u00a350 collected, resulting in a total charge of 20p after the full balance of \u00a3100 has been made for the two tickets.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">A customer purchases a \u00a310.00 ticket and makes a \u00a350.00 donation<\/h4>\n\n\n\n<p>Tckt.uk will charge you 10p (5p for the ticket sale 5p and 5p for the donation) which will be deducted from the \u00a360 collected.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Setting up a custom version of tckt.uk (a custom community)<\/h3>\n\n\n\n<p>If you would like to create your own version of tckt.uk with your own branding and domain and featuring only your own group or a selection of groups of your choosing you can request a custom network by emailing <a href=\"mailto:hello@tckt.uk\">hello@tckt.uk<\/a><\/p>\n\n\n\n<p>The simplest custom community features your logo on the navigation bar and emails, a custom colour scheme of your choosing and a custom domain name. The prices below are for this setup, but further customisations are possible for a negotiable fee.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cost per year \u00a350 <em>(excluding domain registration fee)<\/em><\/li>\n\n\n\n<li>Initial setup fee \u00a3100.<\/li>\n<\/ul>\n\n\n\n<p>Ticket and product sales fees continue to apply as outlined above.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Linking to an external ticket seller<\/h3>\n\n\n\n<p>You may want to create a listing on the tckt platform and send users onto another external ticket seller.<\/p>\n\n\n\n<p>This functionality will be added soon, and there will be a one-off fee of \u00a35 per event where this is enabled which will be payable by credit or debit card to enable the feature.<\/p>\n<\/div><div id=\"eckb-article-content-footer\" ><\/div>\n\t\t        <\/article><!-- \/#eckb-article-content -->     <div id=\"eckb-article-right-sidebar\" >\n\t\t<style>\n\t\t\t.eckb-acll__title {\n\t\t\t\tcolor:#666666;\n\t\t\t}\n\t\t\t.eckb-article-cat-layout-list {\n\t\t\t\tbackground-color:#fcfcfc;\n\t\t\t\tfont-size: 14px !important;\t\t\t}\n\t\t\t.eckb-article-cat-layout-list a {\n\t\t\t\tfont-size: 14px !important;\t\t\t}\n\t\t\tbody .eckb-acll__cat-item__name {\n\t\t\t\tcolor:#2b98e5;\n\t\t\t\tfont-size: 14px !important;\t\t\t}\n\t\t\t.eckb-acll__cat-item__count {\n\t\t\t\tcolor:#000000;\n\t\t\t\tbackground-color:#FFFFFF;\n\t\t\t\tborder:solid 1px #CCCCCC!important;\n\t\t\t}\n\t\t<\/style>    \n\t\t<div class=\"eckb-article-cat-layout-list eckb-article-cat-layout-list-reset\">\n\t\t\t<div class=\"eckb-article-cat-layout-list__inner\">\n\t\t\t\t<div class=\"eckb-acll__title\">Categories<\/div>\n\t\t\t\t<ul>\t\t\t\t\t\t\n\t\t\t\t\t\t<li class=\"eckb--acll__cat-item \">\n\t\t\t\t\t\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1_category=attending\">\n\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<span class=\"eckb-acll__cat-item__name\">\t\t\t\t\t\t\t\t\t\tAttending an event\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<span class=\"eckb-acll__cat-item__count\">\t\t\t\t\t\t\t\t\t\t8\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\t\t\t\t\t\t\n\t\t\t\t\t\t<li class=\"eckb--acll__cat-item eckb--acll__cat-item--active\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1_category=event\">\n\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<span class=\"eckb-acll__cat-item__name\">\t\t\t\t\t\t\t\t\t\tOrganising an event \/ representing a group\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<span class=\"eckb-acll__cat-item__count\">\t\t\t\t\t\t\t\t\t\t4\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\t\t\t\t\t\t\n\t\t\t\t\t\t<li class=\"eckb--acll__cat-item \">\n\t\t\t\t\t\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1_category=community\">\n\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<span class=\"eckb-acll__cat-item__name\">\t\t\t\t\t\t\t\t\t\tCreating a community\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<span class=\"eckb-acll__cat-item__count\">\t\t\t\t\t\t\t\t\t\t3\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\t\t\t\t\t\t\n\t\t\t\t\t\t<li class=\"eckb--acll__cat-item \">\n\t\t\t\t\t\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1_category=general\">\n\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<span class=\"eckb-acll__cat-item__name\">\t\t\t\t\t\t\t\t\t\tGeneral\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div>\n\t\t\t\t\t\t\t\t\t<span class=\"eckb-acll__cat-item__count\">\t\t\t\t\t\t\t\t\t\t6\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/li>\t\t\t\t\t\t\n\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\t\t\t<\/div>\n\t\t\t<\/div><!-- \/#eckb-article-body -->              <div id=\"eckb-article-footer\" ><\/div>\n\t\t<\/div><!-- \/#eckb-article-page-container-v2 -->\n\n\t\t<style id=\"eckb-article-styles\" type=\"text\/css\"> #eckb-article-body .eckb-article-toc ul a.active{background-color:#1e73be;color:#ffffff;}#eckb-article-body .eckb-article-toc ul a:hover{background-color:#e1ecf7;color:#000000;}#eckb-article-body .eckb-article-toc__inner{border-color:#2b98e5;font-size:14px !important;background-color:#fcfcfc;}#eckb-article-body .eckb-article-toc__inner a{color:#2b98e5;font-size:14px !important;}#eckb-article-body .eckb-article-toc__title{color:#2b98e5;font-size:15px !important;}@media only screen and (min-width:768px){#eckb-article-page-container-v2 #eckb-article-body #eckb-article-content #eckb-article-content-header-v2 #eckb-article-content-header-row-1,#eckb-article-page-container-v2 #eckb-article-body #eckb-article-content #eckb-article-content-header-v2 #eckb-article-content-header-row-2,#eckb-article-page-container-v2 #eckb-article-body #eckb-article-content #eckb-article-content-header-v2 #eckb-article-content-header-row-3,#eckb-article-page-container-v2 #eckb-article-body #eckb-article-content #eckb-article-content-header-v2 #eckb-article-content-header-row-4,#eckb-article-page-container-v2 #eckb-article-body #eckb-article-content #eckb-article-content-header-v2 #eckb-article-content-header-row-5{flex-direction:row;}}#eckb-article-content-header-row-1{margin-bottom:8px;}#eckb-article-content-header-row-1 .eckb-article-content-header-row-left-group,#eckb-article-content-header-row-1 .eckb-article-content-header-row-right-group{align-items:center;}.eckb-article-content-toolbar-button-container{background-color:#ffffff;padding:10px 10px 10px 10px;margin:0px 0px 0px 0px;border-radius:0px;border-width:0px;border-color:#ffffff;border-style:solid;}.eckb-article-content-toolbar-button-container .eckb-toolbar-button-text{color:#000000;font-size:15px;}.eckb-article-content-toolbar-button-container .eckb-toolbar-button-icon{color:#000000;font-size:20px;}.eckb-article-content-toolbar-button-container:hover{background-color:#ffffff;}.eckb-article-content-toolbar-button-container:hover .eckb-toolbar-button-text{color:#000000;}.eckb-article-content-toolbar-button-container:hover .eckb-toolbar-button-icon{color:#000000;}#eckb-article-content-header-row-2{margin-bottom:0px;}#eckb-article-content-header-row-2 .eckb-article-content-header-row-left-group,#eckb-article-content-header-row-2 .eckb-article-content-header-row-right-group{align-items:flex-end;}<\/style>   ","protected":false},"excerpt":{"rendered":"<p>Skip to main content Help Center Search Table of Contents &lt; All Topics Main Organising an event \/ representing a group Tckt.uk fees Print Tckt.uk feesWe have worked hard to make our fees as affordable as possible, and wherever possible only charging fees when you make a sale. We also believe in transparency, so for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[18,17],"epkb_post_type_1_tag":[],"class_list":["post-82","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-community","epkb_post_type_1_category-event"],"_links":{"self":[{"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/82","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.tckt.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=82"}],"version-history":[{"count":1,"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/82\/revisions"}],"predecessor-version":[{"id":83,"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/82\/revisions\/83"}],"wp:attachment":[{"href":"https:\/\/help.tckt.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=82"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/help.tckt.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=82"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/help.tckt.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=82"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}