{"id":79,"date":"2024-10-23T19:47:00","date_gmt":"2024-10-23T19:47:00","guid":{"rendered":"https:\/\/help.tckt.uk\/?post_type=epkb_post_type_1&#038;p=79"},"modified":"2024-10-23T19:47:23","modified_gmt":"2024-10-23T19:47:23","slug":"view-my-orders-and-tickets","status":"publish","type":"epkb_post_type_1","link":"https:\/\/help.tckt.uk\/?epkb_post_type_1=view-my-orders-and-tickets","title":{"rendered":"View my orders and tickets"},"content":{"rendered":"\r\n\t\t<div id=\"eckb-article-page-container-v2\" class=\"eckb-article-page-content-counter eckb_ap_active_theme_twentytwentythree \" data-mobile_breakpoint=\"768\">    <div id=\"eckb-article-header\">\r\n\t\t<div id=\"epkb-ml__module-search\" class=\"epkb-ml__module \">   \r\n\t\t<!-- Classic Search Layout -->\r\n\t\t<div id=\"epkb-ml-search-classic-layout\">    \t\t<div class=\"epkb-ml-search-title\">Help Center<\/div>   \t\t\t<form id=\"epkb-ml-search-form\" class=\"epkb-ml-search-input-height--medium\" method=\"get\" action=\"\/\">\r\n\t\t\t\t<input type=\"hidden\" id=\"epkb_kb_id\" value=\"1\" >\r\n\r\n\t\t\t\t<!-- Search Input Box -->\r\n\t\t\t\t<div id=\"epkb-ml-search-box\">\r\n\t\t\t\t\t<input class=\"epkb-ml-search-box__input\" type=\"text\" name=\"s\" value=\"\" aria-label=\"Search the documentation...\"\r\n\t\t\t\t\t        placeholder=\"Search the documentation...\" aria-controls=\"epkb-ml-search-results\" >\r\n\t\t\t\t\t<button class=\"epkb-ml-search-box__btn\" type=\"submit\">\r\n                        <span class=\"epkb-ml-search-box__text\"> Search<\/span>\r\n                        <span class=\"epkbfa epkbfa-spinner epkbfa-ml-loading-icon\"><\/span>\r\n                    <\/button>\r\n\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<!-- Search Results -->\r\n\t\t\t\t<div id=\"epkb-ml-search-results\" aria-live=\"polite\"><\/div>\r\n\t\t\t<\/form>\r\n\t\t<\/div>  \r\n\t\t<\/div>  <\/div>\r\n\t\t\t<div id=\"eckb-article-body\">  <div id=\"eckb-article-left-sidebar\">\r\n\t\t\t<div class=\"eckb-article-toc  eckb-article-toc--bmode-between eckb-article-toc-reset \"\t\t\t\t\r\n\t\t\t\tdata-offset=\"130\"\r\n\t\t\t\tdata-min=\"2\"\r\n\t\t\t\tdata-max=\"6\"\r\n\t\t\t\tdata-speed=\"300\"\r\n\t\t\t\tdata-exclude_class=\"\"\r\n\t\t\t\t><div class=\"eckb-article-toc__title\">Table of Contents<\/div><\/div>\r\n\t\t\t<\/div>\r\n\t\t        <article id=\"eckb-article-content\" data-article-id=\"79\" >                        <div id=\"eckb-article-content-header-v2\"><div id=\"eckb-article-content-header-row-1\"><div class=\"eckb-article-content-header-row-left-group\"><div id=\"eckb-article-back-navigation-container\"><div class=\"eckb-navigation-back  \"  style=\"margin-top: 4px; margin-right: 15px; margin-bottom: 4px; margin-left: 4px;\" ><div tabindex=\"0\" class=\"eckb-navigation-button\"  style=\"padding-top: 5px; padding-right: 10px; padding-bottom: 5px; padding-left: 10px; color: #1e73be; background-color: #ffffff; font-size:14px;border-radius: 3px; border-style: solid; border-width: 1px; border-color: #b5b5b5;\"  onclick=\"history.go(-1);\" >&lt; All Topics<\/div><\/div><\/div><div id=\"eckb-article-content-breadcrumb-container\">\r\n\t<div class=\"eckb-breadcrumb\"  style=\"padding-top: 0px; padding-right: 4px; padding-bottom: 0px; padding-left: 4px; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-size:14px;\" >    \t\t<nav class=\"eckb-breadcrumb-outline\" aria-label=\"Breadcrumb\">\r\n\t\t\t<ul class=\"eckb-breadcrumb-nav\">       <li  style=\"font-size:14px;\" >\t<span class=\"eckb-breadcrumb-link\"><a tabindex=\"0\" href=\"https:\/\/help.tckt.uk\/\"><span  style=\"color: #1e73be;\"  >Main<\/span><\/a><span class=\"eckb-breadcrumb-link-icon ep_font_icon_arrow_carrot_right\" aria-hidden=\"true\"><\/span>\t<\/span><\/li><li  style=\"font-size:14px;\" >\t<span class=\"eckb-breadcrumb-link\"><a tabindex=\"0\" href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1_category=attending\"><span  style=\"color: #1e73be;\"  >Attending an event<\/span><\/a><span class=\"eckb-breadcrumb-link-icon ep_font_icon_arrow_carrot_right\" aria-hidden=\"true\"><\/span>\t<\/span><\/li><li  style=\"font-size:14px;\" >\t<span class=\"eckb-breadcrumb-link\"><span aria-current=\"page\" style=\"color: #1e73be;\"  >View my orders and tickets<\/span>\t<\/span><\/li>\t\t\t<\/ul>\r\n\t\t<\/nav>\r\n\r\n\t<\/div>          <\/div><\/div><div class=\"eckb-article-content-header-row-right-group\"><div id=\"eckb-article-content-toolbar-container\">\r\n\t\t<div class=\"eckb-article-content-toolbar-button-container\">\r\n\t\t\t<span class=\"eckb-print-button-container\">\t\t\t<span class=\"eckb-toolbar-button-text\">Print<\/span><span class=\"eckb-toolbar-button-icon epkbfa epkbfa-print\"><\/span>\t\t\t<\/span>\r\n\t\t<\/div> <\/div><\/div><\/div><div id=\"eckb-article-content-header-row-2\"><div class=\"eckb-article-content-header-row-left-group\"><div id=\"eckb-article-content-title-container\"><h1 class=\"eckb-article-title\">View my orders and tickets<\/h1><\/div><\/div><\/div><\/div><div id=\"eckb-article-content-body\">\n<p>Tickets that you have purchased can be found on your <a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=accessing-your-account-dashboard\" data-type=\"epkb_post_type_1\" data-id=\"64\">account dashboard \u2197<\/a>.<\/p>\n\n\n\n<p>All of your upcoming bookings and active orders will then be shown, <em>if you have no upcoming bookings you will be shown a list of groups currently hosting events. <\/em><\/p>\n\n\n\n<p>If you wish to look at an order for a past event, click the <strong>View All Orders<\/strong> button at the end of this section.<\/p>\n\n\n\n<p>To view details about the order or to access your tickets click on the order card.<\/p>\n\n\n\n<p>On the page that opens you will find all your tickets listed with their QR codes. You will need the QR codes to check in to the event. These will have also been emailed to you when you made the order.<\/p>\n\n\n\n<p>From this page you can <a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1=make-an-instalment-payment\" data-type=\"epkb_post_type_1\" data-id=\"77\">make instalment payments \u2197<\/a>.<\/p>\n\n\n\n<p><\/p>\n<\/div><div id=\"eckb-article-content-footer\"><\/div>\r\n\t\t        <\/article><!-- \/#eckb-article-content -->     <div id=\"eckb-article-right-sidebar\">\r\n\t\t<style>\r\n\t\t\t.eckb-acll__title {\r\n\t\t\t\tcolor:#666666;\r\n\t\t\t}\r\n\t\t\t.eckb-article-cat-layout-list {\r\n\t\t\t\tbackground-color:#fcfcfc;\r\n\t\t\t\tfont-size: 14px !important;\t\t\t}\r\n\t\t\t.eckb-article-cat-layout-list a {\r\n\t\t\t\tfont-size: 14px !important;\t\t\t}\r\n\t\t\tbody .eckb-acll__cat-item__name {\r\n\t\t\t\tcolor:#2b98e5;\r\n\t\t\t\tfont-size: 14px !important;\t\t\t}\r\n\t\t\t.eckb-acll__cat-item__count {\r\n\t\t\t\tcolor:#000000;\r\n\t\t\t\tbackground-color:#FFFFFF;\r\n\t\t\t\tborder:solid 1px #CCCCCC!important;\r\n\t\t\t}\r\n\t\t<\/style>    \r\n\t\t<div class=\"eckb-article-cat-layout-list eckb-article-cat-layout-list-reset\">\r\n\t\t\t<div class=\"eckb-article-cat-layout-list__inner\">\r\n\t\t\t\t<div class=\"eckb-acll__title\">Categories<\/div>\r\n\t\t\t\t<ul>\t\t\t\t\t\t\r\n\t\t\t\t\t\t<li class=\"eckb--acll__cat-item eckb--acll__cat-item--active\">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1_category=attending\">\r\n\t\t\t\t\t\t\t\t<div>\r\n\t\t\t\t\t\t\t\t\t<span class=\"eckb-acll__cat-item__name\">\r\n\t\t\t\t\t\t\t\t\t\tAttending an event\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div>\r\n\t\t\t\t\t\t\t\t\t<span class=\"eckb-acll__cat-item__count\">\r\n\t\t\t\t\t\t\t\t\t\t8\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/li>\t\t\t\t\t\t\r\n\t\t\t\t\t\t<li class=\"eckb--acll__cat-item \">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1_category=event\">\r\n\t\t\t\t\t\t\t\t<div>\r\n\t\t\t\t\t\t\t\t\t<span class=\"eckb-acll__cat-item__name\">\r\n\t\t\t\t\t\t\t\t\t\tOrganising an event \/ representing a group\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div>\r\n\t\t\t\t\t\t\t\t\t<span class=\"eckb-acll__cat-item__count\">\r\n\t\t\t\t\t\t\t\t\t\t4\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/li>\t\t\t\t\t\t\r\n\t\t\t\t\t\t<li class=\"eckb--acll__cat-item \">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1_category=community\">\r\n\t\t\t\t\t\t\t\t<div>\r\n\t\t\t\t\t\t\t\t\t<span class=\"eckb-acll__cat-item__name\">\r\n\t\t\t\t\t\t\t\t\t\tCreating a community\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div>\r\n\t\t\t\t\t\t\t\t\t<span class=\"eckb-acll__cat-item__count\">\r\n\t\t\t\t\t\t\t\t\t\t3\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/li>\t\t\t\t\t\t\r\n\t\t\t\t\t\t<li class=\"eckb--acll__cat-item \">\r\n\t\t\t\t\t\t\t<a href=\"https:\/\/help.tckt.uk\/?epkb_post_type_1_category=general\">\r\n\t\t\t\t\t\t\t\t<div>\r\n\t\t\t\t\t\t\t\t\t<span class=\"eckb-acll__cat-item__name\">\r\n\t\t\t\t\t\t\t\t\t\tGeneral\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div>\r\n\t\t\t\t\t\t\t\t\t<span class=\"eckb-acll__cat-item__count\">\r\n\t\t\t\t\t\t\t\t\t\t6\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t<\/li>\t\t\t\t\t\t\r\n\t\t\t\t<\/ul>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\t\t\t<\/div>\r\n\t\t\t<\/div><!-- \/#eckb-article-body -->              <div id=\"eckb-article-footer\"><\/div>\r\n\t\t<\/div><!-- \/#eckb-article-page-container-v2 -->\r\n\r\n\t\t<style id=\"eckb-article-styles\" type=\"text\/css\"> #eckb-article-body .eckb-article-toc ul a.active{background-color:#1e73be;color:#ffffff;}#eckb-article-body .eckb-article-toc ul a:hover{background-color:#e1ecf7;color:#000000;}#eckb-article-body .eckb-article-toc__inner{border-color:#2b98e5;font-size:14px !important;background-color:#fcfcfc;}#eckb-article-body .eckb-article-toc__inner a{color:#2b98e5;font-size:14px !important;}#eckb-article-body .eckb-article-toc__title{color:#2b98e5;font-size:15px !important;}@media only screen and (min-width:768px){#eckb-article-page-container-v2 #eckb-article-body #eckb-article-content #eckb-article-content-header-v2 #eckb-article-content-header-row-1,#eckb-article-page-container-v2 #eckb-article-body #eckb-article-content #eckb-article-content-header-v2 #eckb-article-content-header-row-2,#eckb-article-page-container-v2 #eckb-article-body #eckb-article-content #eckb-article-content-header-v2 #eckb-article-content-header-row-3,#eckb-article-page-container-v2 #eckb-article-body #eckb-article-content 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All of your upcoming bookings and active orders will then be shown, if you have no upcoming bookings you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"epkb_post_type_1_category":[16],"epkb_post_type_1_tag":[],"class_list":["post-79","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-attending"],"_links":{"self":[{"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/79","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1"}],"about":[{"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/types\/epkb_post_type_1"}],"author":[{"embeddable":true,"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.tckt.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=79"}],"version-history":[{"count":2,"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/79\/revisions"}],"predecessor-version":[{"id":81,"href":"https:\/\/help.tckt.uk\/index.php?rest_route=\/wp\/v2\/epkb_post_type_1\/79\/revisions\/81"}],"wp:attachment":[{"href":"https:\/\/help.tckt.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=79"}],"wp:term":[{"taxonomy":"epkb_post_type_1_category","embeddable":true,"href":"https:\/\/help.tckt.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_category&post=79"},{"taxonomy":"epkb_post_type_1_tag","embeddable":true,"href":"https:\/\/help.tckt.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fepkb_post_type_1_tag&post=79"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}