Tckt.uk fees
We have worked hard to make our fees as affordable as possible, and wherever possible only charging fees when you make a sale. We also believe in transparency, so for buyers the ticket price you see is the price you pay.
All our current fees are shown below:
Ticket & Product Sales
If your tickets are sold at no cost, you will not be charged a fee for selling that ticket.
For tickets sold at a cost:
- Tickets sold in a single instalment will be charged 5p per ticket sale.
- Ticket sold in multiple instalments will be charged 5p per instalment payment (per ticket).
For each product that you sell you will be charged 5p per item.
If you collect a donation alongside your ticket sales, you will be charged 5p per donation.
Fees charged by Tckt.uk are in addition to Stripe’s transaction fees ↗ and are deducted automatically before the money from your sale is credited to your Stripe account.
All transactions on Tckt.uk (including all fees charged) are in GBP, if your Stripe account is in another currency, you may be charged currency conversion fees for each transaction.
Example fee scenarios
A customer purchases 1 ticket costing £0.00
Tckt.uk will not charge for the sale.
A customer purchases 1 ticket costing £10.00 sold in single instalment
Tckt.uk will charge you 5p which will be deducted from the £10 collected.
A customer purchases 2 tickets costing £10.00 each sold as a single instalment.
Tckt.uk will charge you 10p which will be deducted from the £20 collected.
A customer purchases a ticket costing £50.00, sold as two instalments of £25.
Tckt.uk will charge you 5p at each instalment payment which will be deducted from each £25 collected, resulting in a total charge of 10p after the payment of the full balance of £50 has been made.
A customer purchases 2 tickets costing £50.00 each, each sold as two instalments of £25.
Tckt.uk will charge you 10p at each instalment payment which will be deducted from each £50 collected, resulting in a total charge of 20p after the full balance of £100 has been made for the two tickets.
A customer purchases a £10.00 ticket and makes a £50.00 donation
Tckt.uk will charge you 10p (5p for the ticket sale 5p and 5p for the donation) which will be deducted from the £60 collected.
Setting up a custom version of tckt.uk (a custom community)
If you would like to create your own version of tckt.uk with your own branding and domain and featuring only your own group or a selection of groups of your choosing you can request a custom network by emailing hello@tckt.uk
The simplest custom community features your logo on the navigation bar and emails, a custom colour scheme of your choosing and a custom domain name. The prices below are for this setup, but further customisations are possible for a negotiable fee.
- Cost per year £50 (excluding domain registration fee)
- Initial setup fee £100.
Ticket and product sales fees continue to apply as outlined above.
Linking to an external ticket seller
You may want to create a listing on the tckt platform and send users onto another external ticket seller.
This functionality will be added soon, and there will be a one-off fee of £5 per event where this is enabled which will be payable by credit or debit card to enable the feature.